Today’s retail world is increasingly moving online in an effort to woo customers. Research and identify a retailer from each of these three types: (1) brick & mortar: on-ground presence only, (2) brick & click: on-ground and online presence, (3) click & buy: online presence only. Describe the structures of each of these three firms in terms of the six key elements given in the chapter. If possible, draw a generalized organizational chart for each type of retail organization based on your research.
Tips – Think out of the box… do different organizations that we are not used to hearing about. Examples we all know about are Apple, Amazon, Google, etc.
Six key elements
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