Multiple Intelligence Self Assessment
September 23, 2020
Read the paper, answer three questions
September 23, 2020

customer experience 5

After reading chapter 14 of James D. McKeen, Heather A. Smith, IT Strategy: Issues and Practices, Third Edition. Pearson, 2015, ISBN-13 978-0-13-354424-4. and answer the following questions:

Discuss how the Customer’s experience has changed and why!

Also, address how your company should deal with this issue!

 

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